Ideal Clean Ltd – Privacy Policy
At Ideal Clean Ltd, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.
1. Who We Are
Ideal Clean Ltd provides professional cleaning services, including end of tenancy cleaning. For the purpose of data protection laws, we are the “data controller” of your personal information.
2. Information We Collect
We may collect and process the following information:
- Your name, phone number, and email address
- Property address and service details
- Booking and payment information
- Communication records (calls, emails, WhatsApp messages)
- Website usage data (such as cookies and analytics)
3. How We Use Your Information
We use your information to:
- Confirm and manage bookings
- Deliver our cleaning services
- Communicate with you بشأن appointments and updates
- Process payments and send invoices
- Improve our services and customer experience
- Comply with legal obligations
We only use your data where we have a lawful basis to do so, such as fulfilling a contract or your consent.
4. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Payment providers to process transactions
- IT and software providers that support our business operations
- Legal or regulatory authorities if required by law
All third parties are required to keep your data secure and use it only for agreed purposes.
5. Data Storage & Security
We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.
Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Object to or restrict certain types of processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
7. Cookies & Website Usage
Our website may use cookies to improve your browsing experience and analyse website traffic.
You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Ideal Clean Ltd
Email: info@idealclean.uk
Phone/WhatsApp: 020 3137 8955 / +447849721984