Frequently Asked Questions (FAQ) – Ideal Clean Ltd | Carpet & Upholstery Cleaning in London

Welcome to Ideal Clean Ltd’s FAQ page, your trusted specialists for professional carpet cleaning in London and deep steam upholstery cleaning.

Our mission is to deliver spotless results using safe, eco-friendly methods.
Below are the most common questions we receive from homeowners and businesses across Greater London.
If you don’t see your question here, please contact our London cleaning team — we’re always happy to help.


1. What cleaning method do you use for carpets and upholstery?

At Ideal Clean Ltd, we use the hot water extraction method, also known as deep steam carpet cleaning.
This industry-leading process injects hot water and cleaning solution deep into carpet fibres, loosening dirt, allergens, and bacteria. Our high-powered machines then extract all contaminants, leaving your carpets and upholstery fresh, clean, and sanitised.

This method is recommended by major carpet manufacturers and delivers the most thorough carpet cleaning in London.


2. How often should I get my carpets professionally cleaned?

For most homes in London, we recommend professional carpet cleaning every 6–12 months.
Homes with pets, children, or heavy foot traffic benefit from a clean every 3–6 months to maintain freshness and extend carpet lifespan.

Regular cleaning also improves indoor air quality — ideal for allergy sufferers.


3. Is steam cleaning safe for all carpets and upholstery?

Yes — our steam carpet cleaning service in London is safe for nearly all modern carpet and fabric types.
Before starting, our trained technicians inspect and test materials to ensure the correct pressure, temperature, and cleaning agents are used. We tailor the process for wool, synthetic, and delicate fabrics to guarantee safe and effective results.


4. How long does it take for carpets or sofas to dry?

Drying times depend on ventilation, fabric type, and humidity:

  • Carpets: typically 2–6 hours

  • Upholstery: usually 4–8 hours

Our advanced extraction equipment removes up to 95% of moisture, helping your carpets dry faster than traditional methods. Opening windows or turning on a fan can speed up drying further.


5. Do you remove stains and pet odours?

Absolutely! Our London carpet cleaning experts specialise in removing tough stains such as:

  • Coffee and wine

  • Pet accidents

  • Ink and food spills

  • Grease and mud

We also offer professional odour neutralisation, leaving your home smelling clean and fresh. While some permanent stains may not be completely removed, our advanced techniques achieve outstanding results in most cases.


6. Are your cleaning products safe for children and pets?

Yes — all our detergents are eco-friendly, biodegradable, and non-toxic.
Our steam cleaning process uses minimal chemicals, ensuring a healthy environment for families, children, and pets. Safety and sustainability are at the heart of Ideal Clean Ltd’s approach.


7. Can you clean delicate or antique fabrics?

Yes — we offer gentle upholstery cleaning in London for delicate or vintage fabrics like silk, wool, and velvet.
We perform fabric testing before cleaning and use low-moisture methods when necessary to protect your upholstery from damage.


8. Do I need to move furniture before cleaning?

We ask customers to remove small or fragile items beforehand.
Our team can move light furniture such as chairs and small tables during cleaning. However, for safety reasons, we don’t move heavy items like beds, wardrobes, or pianos.

We’ll work around large pieces to ensure full coverage.


9. How long does the cleaning process take?

It depends on the size and condition of the area:

  • Single room: around 30–45 minutes

  • 3-bedroom home: about 2–3 hours

  • Upholstery (sofa set): approximately 1–2 hours

Our steam carpet cleaners in London work efficiently and professionally, ensuring your home is ready to enjoy the same day.


10. Do you provide commercial carpet cleaning in London?

Yes, we provide commercial carpet and upholstery cleaning services in London for:

  • Offices and coworking spaces

  • Hotels and restaurants

  • Schools and nurseries

  • Estate and property management companies

We offer flexible scheduling, including evening and weekend appointments, to minimise disruption to your business.


11. How should I prepare for your visit?

Before your London carpet cleaning appointment, we recommend:

  • Vacuuming the carpet if possible

  • Removing small items or valuables

  • Ensuring access to electricity and water

Our team takes care of everything else, from setup to final inspection.


12. Do you offer a satisfaction guarantee?

Yes — all our work is backed by our 100% Satisfaction Guarantee.
If you’re not completely happy with the results, contact us within 24 hours, and we’ll re-clean the affected area at no extra charge.

Your satisfaction is our top priority.


13. How can I book a carpet or upholstery cleaning in London?

Booking with Ideal Clean Ltd is quick and simple:

  • 📞 Call us: [Insert phone number]

  • 📧 Email: [Insert email address]

  • 💻 Book online: [Insert booking page link]

We’ll provide a free, no-obligation quote and confirm your appointment at a time that suits you.


14. Which areas of London do you cover?

We proudly serve Greater London, including:

  • Central London (Westminster, Kensington, Chelsea)

  • North London (Enfield, Barnet, Finchley)

  • East London (Stratford, Ilford, Romford)

  • South London (Croydon, Bromley, Clapham)

  • West London (Harrow, Ealing, Hammersmith)

If you’re searching for “steam carpet cleaning near me”, chances are we cover your area — just ask!


15. Why choose Ideal Clean Ltd in London?

✅ Fully trained, insured, and professional cleaners
✅ Eco-friendly and pet-safe cleaning products
✅ State-of-the-art steam cleaning equipment
✅ Fast drying times and powerful stain removal
✅ Flexible booking options (including evenings & weekends)
✅ Excellent customer reviews across London
✅ 100% satisfaction guaranteed


Book Your Professional Carpet Cleaning in London Today

Transform your carpets and upholstery with Ideal Clean Ltd — London’s trusted deep steam cleaning specialists.
Our steam carpet cleaning and upholstery cleaning services restore freshness, remove allergens, and extend the life of your fabrics.

📞 Call us now on 02072054492
💻 Book online at idealclean.uk/services
Ideal Clean Ltd – Professional Carpet & Upholstery Cleaning in London You Can Trust